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";s:4:"text";s:4595:"Dad takes his twin daughters, Annie and Elsie, to the park to work on their batting. When we are triggered, it's hard to see—to see what type of feedback we're getting (chapter 2), to see what the giver means (chapter 3), and to see ourselves clearly (chapter 4). We can't control how the feedback is delivered to us, but we can change how we receive it. Feedback can be formal or informal, direct or implicit; it can be blunt or baroque, totally obvious or so subtle that you’re not sure what it is. I especially valued the points made on the emotional reactions to feedback that so often get in the way (but it makes no sense to pretend that these emotions do not exist). But understanding the feedback we get well enough to evaluate it fairly turns out to be much harder than it appears. If we were watching the action from the bleachers, we’d see no difference. Mom! Understanding the common wiring patterns as well as your own temperament gives you insight into why you react as you do, and helps explain why others don’t react the way you expect them to. Finally, in chapter 13, we look at feedback in groups, and present ideas for creating pull in organizations. Embedded in the hurly-burly of every relationship is a unique pairing of sensitivities, preferences, and personalities. Top subscription boxes – right to your door, © 1996-2020, Amazon.com, Inc. or its affiliates. Reviewed in the United States on August 9, 2016. I'm using this information to build out a course on receiving and giving feedback. Reviewed in the United States on June 25, 2018. The conversation isn’t over, but they are in a better place to straighten things out. Truth Triggers are set off by the substance of the feedback itself—it’s somehow off, unhelpful, or simply untrue. In personal relationships, our ability to deal with complaints, requests, and coaching from our friends and loved ones is crucial. Read this book. It touches on the importance of clarity, curiosity, asking questions and getting to the root of things instead of assuming or reacting (because we usually cannot see the whole picture!). Your ski instructor, the guy at the Apple Genius Bar, the veteran waiter assigned to show you the ropes on your first day, and that empathetic friend who advises you on your mixed-up personal life are all coaches in this sense. In the broadest sense, it’s how we learn about ourselves from our experiences and from other people—how we learn from life. “I don’t know,” cries the boy with delight as he excitedly digs through the dung. Torn. We live in times of set targets in school settings, school reports,clubs etc. I bought it for a class and found myself thinking about it outside of class often and seeing a lot of connections in my real life. I could cite many other key points - suffice to say that this well-researched book has a great deal of useful teaching....set out in a very logical way, with useful examples and clear explanations. And of course, as you move up, candid coaching becomes increasingly scarce, so you have to work harder to get it. But they don’t motivate me; they discourage me. Coached, screened, and scored. So Kip and Nancy have each learned something from their conversation. Sometimes we feel like Annie—grateful, eager, energized. We call this dynamic Switchtracking. I got a lot out of this book from both sides of the equation being a receiver and a giver. From his point of view, he’s treating both twins the same, yet their responses to his feedback could not be more different. I did not expect to have an entire perspective change... this book isn't only about feedback, it's about life and relationships in general. Please try again. You just shoot the breeze about the candidate’s coffee cart business or travels with the merchant marine. The transformative impact of modeling is crucial at work as well. Thanks for the Feedback: The Science and Art of Receiving Feedback Well: Amazon.es: Stone, Douglas, Heen, Sheila: Libros en idiomas extranjeros Each girl is hearing something different in Dad’s words. And perhaps most important to some of us, when we get good at receiving feedback even our toughest feedback interactions come to feel a little less threatening. Our triggered reactions are not obstacles because they are unreasonable. The transaction costs involved in the simplest problem solving become prohibitive, and important thoughts and feelings have no outlet. Whether due to wiring, life experience, or both, she is highly sensitive to feedback. And sometimes, it’s just feedback in our blind spot. ";s:7:"keyword";s:30:"thanks for the feedback amazon";s:5:"links";s:1317:"How To Win A Street Fight In Seconds,
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